Are there signs your WordPress website has been hacked?
Unexpected redirects, unfamiliar content or security warnings can affect website access and trust. g2D investigates the situation and scopes cleanup and recovery work around the incident.
Free initial conversation. Technical investigation and recovery are quoted according to the situation, with your authorization before paid work begins.
How the recovery works
- You report the signsStart here
- Understand the incident
- Define the intervention
- Carry out and verify
- Recommend ongoing care
Signs worth investigating
- Visitors are redirected to pages you don’t recognize.
- Unfamiliar content, files or accounts appear.
- A browser or search engine displays a warning.
- Site access or behaviour changes for no clear reason.
- The issue returns after an attempted cleanup.
Do any of these sound familiar?
These signs guide the investigation. Confirming a compromise and its extent requires assessment.
Recovery with a defined scope and checks
Understand the incident
Gather the available history, access and impact while preserving the context needed to investigate.
Define the intervention
Explain the findings, dependencies and proposed work, including appropriate recovery, cleanup or containment measures.
Carry out and verify
Complete the authorized work, check the agreed criteria and document what needs follow-up.
Recommend ongoing care
Advise on updates and other measures based on the identified causes and risks. Maintenance can be arranged separately.
What depends on your situation
The extent of the incident, usable backups, available access and external services affect the recovery path and timing. We explain any loss or dependency that limits recovery.
Once it’s fixed, want to keep it from happening again? Explore WordPress maintenance
Work directly with the person doing the work
Gustavo is g2D’s founder and technical lead, with experience in web development, WordPress, performance and processes. Work starts with your business context, with scope and next steps agreed before implementation.
About g2DOther g2D services
Recovery questions
Can you help if I don’t have a backup?
We assess the situation and available options. A missing or unusable backup can limit what can be recovered.
Will Google’s warning disappear as soon as the site is cleaned?
Repair and review by external services are separate steps. Where included in the scope, we can help with a review request; the timing and decision depend on those services.
Does cleanup mean it can never happen again?
The work addresses the incident and the issues included in scope. Prevention requires ongoing care and also depends on the environment, access and future changes.
Tell us what you’ve noticed
Share the address, when you noticed the issue and whether anyone has attempted a repair. Please don’t send credentials or customer data in this initial contact.
- ReceivedYou send your message
- First replyBy the next business day
- Assessment and quoteBefore any paid work
We’ve received your request.
We’ll review the details and reply to the email address you provided by the next business day.
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